Your rights, your information and how we use it
Active Energy Group Plc is committed to protecting your personal information.
Who we are
Active Energy Group Plc (“AEG plc”) is a London liste (AIM:AEG) renewable energy company focused on traditional and second generation biomass products that have the potential to revolutionise the traditional coal fired-power industry and developing an international forestry management business.
How to contact us
27-28 Eastcastle Street, London W1W 8DH United Kingdom
Registered in England and Wales: Company No. 03148295
Information we collect and use
Information about you that we collect and use includes:
- Information about who you are e.g. your name and contact details
- Information about your contact with us e.g. meetings, phone calls, emails / letters
- Information that is automatically collected e.g. via cookies when you visit one of our websites
- Information if you visit one of our offices e.g. visual images collected via closed circuit television (CCTV)
What are cookies?
A cookie is a small file – it is saved onto your computer or other device when you visit our website.
Cookies store small pieces of information. For example - they will remember you've visited our website or performed a certain action.
Cookies also let us know which pages of our website you visited; they help us better understand what visitors to our website are interested in.
Where we collect your information
We may collect your personal information directly from you, from a variety of sources, including:
- Submission of an online form via our website
- phone conversations with us
- emails or letters you send to us
- registering for one of our events
What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
- you have given us your consent to send you information about AEG Plc
- it’s necessary for us to meet our legal or regulatory obligations e.g. to send you important shareholder information
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with Company updates.
We sometimes use systems to make automated decisions based on personal information we have - or are allowed to collect and use from others – about you. These automated decisions can affect the information we share with you now or in the future. We use automated decisions in the following ways:
- Tailoring information e.g. placing you in groups with similar individuals to make decisions about the information we may offer you to help meet your needs
- When designing and enhancing our online services to help meet your requirements for ongoing guidance and support
Who we may share your information with
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
Where your information is processed
The majority of your information is processed in the UK and European Economic Area (EEA).
However, some of your information may be processed by us or the third parties we work with outside of the EEA.
Where your information is being processed outside of the EEA, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws
How we protect your information
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions.
How long we keep your information
We will keep your personal information only where it is necessary and consent has been given. If consent to hold your personal information is taken away we shall comply with that request in a timely manner.
Your individual rights
You have several rights in relation to how AEG plc uses your information. They are:
Right to be informed
Right of access
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
Right to request that your personal information be rectified
If your personal information is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure
You can ask for your information to be deleted or removed if there is not a compelling reason for AEG plc to continue to have it.
Right to restrict processing
You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.
Right to data portability
You can ask for a copy of your personal information for your own purposes to use across different services.
Right to object
You can object to AEG plc processing your personal information where: it’s based on our legitimate interests (including profiling); for direct marketing (including profiling); and if we were using it for scientific/historical research and statistics.
Rights related to automatic decision making including profiling
You have the right to ask AEG plc:
- give you information about its processing of your personal information
How to make a complaint