Privacy policy

Your rights, your information and how we use it

Active Energy Group Plc is committed to protecting your personal information.

Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.

This version of our Privacy Policy was last updated 28 August 2018.

Who we are

Active Energy Group Plc (“AEG plc”) is a London liste (AIM:AEG) renewable energy company focused on traditional and second generation biomass products that have the potential to revolutionise the traditional coal fired-power industry and developing an international forestry management business.

How to contact us

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact;

27-28 Eastcastle Street, London W1W 8DH United Kingdom
Registered in England and Wales: Company No. 03148295

Email: info@aegplc.com

Information we collect and use

Information about you that we collect and use includes:

  • Information about who you are e.g. your name and contact details
  • Information about your contact with us e.g. meetings, phone calls, emails / letters
  • Information that is automatically collected e.g. via cookies when you visit one of our websites
  • Information if you visit one of our offices e.g. visual images collected via closed circuit television (CCTV)

What are cookies?

A cookie is a small file – it is saved onto your computer or other device when you visit our website.

Cookies store small pieces of information. For example - they will remember you've visited our website or performed a certain action.

We use cookies to help us improve your experience when you visit our website. For example, a cookie might store information so you don't have to keep entering it.

Cookies also let us know which pages of our website you visited; they help us better understand what visitors to our website are interested in.

Where we collect your information

We may collect your personal information directly from you, from a variety of sources, including:

  • Submission of an online form via our website
  • phone conversations with us
  • emails or letters you send to us
  • registering for one of our events

What we collect and use your information for

We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:

  • you have given us your consent to send you information about AEG Plc
  • it’s necessary for us to meet our legal or regulatory obligations e.g. to send you important shareholder information

If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with Company updates.

We sometimes use systems to make automated decisions based on personal information we have - or are allowed to collect and use from others – about you. These automated decisions can affect the information we share with you now or in the future. We use automated decisions in the following ways:

  • Tailoring information e.g. placing you in groups with similar individuals to make decisions about the information we may offer you to help meet your needs
  • When designing and enhancing our online services to help meet your requirements for ongoing guidance and support

Who we may share your information with

We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.

Where your information is processed

The majority of your information is processed in the UK and European Economic Area (EEA).

However, some of your information may be processed by us or the third parties we work with outside of the EEA.

Where your information is being processed outside of the EEA, we take additional steps to ensure that your information is protected to at least an equivalent level as would be applied by UK / EEA data privacy laws

How we protect your information

We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.

Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions.

How long we keep your information

We will keep your personal information only where it is necessary and consent has been given.  If consent to hold your personal information is taken away we shall comply with that request in a timely manner.

Your individual rights

You have several rights in relation to how AEG plc uses your information. They are:

Right to be informed

You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with – we do this in our Privacy Policy and privacy notices.

Right of access

You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).

Right to request that your personal information be rectified

If your personal information is inaccurate or incomplete, you can request that it is corrected.

Right to request erasure

You can ask for your information to be deleted or removed if there is not a compelling reason for AEG plc to continue to have it.

Right to restrict processing

You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.

Right to data portability

You can ask for a copy of your personal information for your own purposes to use across different services.

Right to object

You can object to AEG plc processing your personal information where: it’s based on our legitimate interests (including profiling); for direct marketing (including profiling); and if we were using it for scientific/historical research and statistics.

Rights related to automatic decision making including profiling

You have the right to ask AEG plc:

  • give you information about its processing of your personal information

How to make a complaint

We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please contact us via the Contact us page on the website,  we will do our utmost to make things right.